moment of breaktrough

Brand new training clips are presented!

2009-11-20T10:37:00.004+01:00

Brand new video clips are presented! We are so proud!

Check out this real cool stuff!

Check the tips! But when you are interested in the whole package, check them in this order:

THE JUNO FILOSOPHY

1:THE FUTURE OF THE INTERNET

2:TOTAL QUALITY MANAGEMENT FOR FACILITY OPERATIONS

3:JUNO FIRST APP. IN THE WORLD USING THE FACILITY IDENTIFICATION PROTOCIL:

TOTAL SERVICE MANAGEMENT INTEGRATION

TIP ! 4:ACTIVITIES AND DIGITAL WORK ORDERS FOR SERVICE PEOPLE

TIP ! 5:REPORTING AND MANAGING INCIDENTS

TIP ! 6:FIELD SERVICE MANAGEMENT AND CAPTURING DATA FOR INVOICING

7:HOW DYNAMIC CONTRACTING IS CHILDS' PLAY AND PLANNING OF CONTRACT WORK AND INSPECTIONS

New clips in Dutch and more about JUNO TimeCheck Halfway December

Halfway December all these clips will be in Dutch versions as well, besides you will find here some by then new clips about JUNO TimeCheck espacialy for Cleaning and Security contractors. And more explanaitions about the bennefit of the Facility Identification Protocol for reporting and unleashing relevant information for relevant parties.

Manny thanks and best regards,

Serge Janssen Daalen

Brand new video clips are presented!

2009-11-06T07:49:00.006+01:00

Brand new video clips are presented! We are so proud!
Check out this real cool stuff!

Check the tips! But when you are interested in the whole package, check them in this order:

THE JUNO FILOSOPHY
1:THE FUTURE OF THE INTERNET : http://www.youtube.com/watch?v=Z90jh6E1z_A
2:TOTAL QUALITY MANAGEMENT FOR FACILITY OPERATIONS: http://www.youtube.com/watch?v=9yOAhjY4Nho
3:JUNO FIRST APP. IN THE WORLD USING THE FACILITY IDENTIFICATION PROTOCIL: http://www.youtube.com/watch?v=49jXGjMx6U0

TOTAL SERVICE MANAGEMENT INTEGRATION
4:ACTIVITIES AND DIGITAL WORK ORDERS FOR SERVICE PEOPLE | CLICK: http://www.youtube.com/watch?v=AcV3oyV-N_M
5:REPORTING AND MANAGING INCIDENTS | CLICK: http://www.youtube.com/watch?v=NYIL5KlL91Q
6:FIELD SERVICE MANAGEMENT AND CAPTURING DATA FOR INVOICING: | CLICK : http://www.youtube.com/watch?v=1J92ypt7Aww
7:HOW DYNAMIC CONTRACTING IS CHILDS' PLAY AND PLANNING OF CONTRACT WORK AND INSPECTIONS: http://www.youtube.com/watch?v=MEfCxuHIR1M

New clips in Dutch and more about JUNO TimeCheck Halfway December
Halfway December all these clips will be in Dutch versions as well, besides you will find here some by then new clips about JUNO TimeCheck espacialy for Cleaning and Security contractors. And more explanaitions about the bennefit of the Facility Identification Protocol for reporting and unleashing relevant information for relevant parties.

Manny thanks and best regards,

Serge Janssen Daalen

JUNO's field management application with JUNO mobile and seamless integration with your ERP system

2009-11-05T15:04:00.002+01:00

Often, we heard our clients ask: “How can I manage our field service employees in the most efficient and controlled way?”
The answer is JUNO mobile®. JUNO mobile® enables you to manage your field service employees in the most efficient and controlled to date. JUNO mobile® is fully integrated within the JUNO facility performance and can synchronize data in real-time.

Your contact with the entire ‘field’ will be managed in an efficient and organised manner, giving you complete peace of mind.

And the access JUNO mobile® provides to planning, instructions, manuals or other documents for example will give your people all the support they need. Your clients will be impressed by the level of professionalism among your people and the way you work.

Learn how JUNO's field management application JUNO mobile will enhance your business today.
(I advise you to double click en look this clip in HD on youtube)

How easy you can generate digital work orders with JUNO doc

2009-11-05T09:34:00.007+01:00

With JUNO doc. you can merge JUNO’s information with templates into documents and reports. You can establish documents like work orders, contracts and and reports in formats such as: • Microsoft Office and PDF-formats.
In every module, relevant documents and reports can be generated directly. In some cases, it is necessary to select the preferred report and period manually.
Learn the sources of activities in JUNO facilty perfomance and how you generate work orders out of your agenda module.

(I advise you to double click en look this clip in HD on youtube)
And learn more about electronic worknotes in your cell phone in later blogs!

Sources of activities, Structure of activities explained – step-by-step jobs

2009-11-04T20:40:00.005+01:00

Sources of activities

Below you will find all these sources of activities:

When work is disapproved, the system workflow will generate a new activity until the work is done issuitable and approved.

Structure of activities explained – step-by-step jobs

When multi-disciplinary jobs need to be done in order to complete an event or activity, this can be

facilitated with the intelligent JUNO activity structure. An activity may comprise an endless number of jobs.

A specified party (contractor, department or employee) is responsible for each job and each job may

include step-by-step instructions, as shown in the clip below.

(I advise you to double click en look this clip in HD on youtube)

Dynamic contracting concep in the field of facility and property management

2009-11-04T16:52:00.000+01:00

Dynamic contracting is the fastest and most efficient way to make and manage contracts and plan approved contract work, all in a single module.

When we generate a new contract, in JUNO its called a Service Plan, you will see the most updated version of the contract in p.d.f. or office formats to your requirements. Click the button, create service plan. This is just one example of the dynamic contracting concept.

Learn more about what the Service Plan module we designed to make sure dynamic contracting is childs' play in the field of facility and property management.

2009-11-04T15:59:00.004+01:00

Incidents such as disturbances or complains that need to be registered and diagnosed or worked on, have an individual system workflow. Registered incidents are automatically redirected to the first-line department or contractor/sub-contractor. If they are not able to handle the incident, it can be forwarded to the second-line party with the click of a mouse.

All relevant parties are informed throughout the process, including the person who called to report the incident.

Learn how you can manage your Incidents in a very simple and controlled way with JUNO facility performance for facility and property management.

(I advise you to double click en look this clip in HD on youtube)

SaaS web 3.0 sollution for facility and property management

2009-11-04T15:53:00.002+01:00

New technologies changes the way we interact.

JUNO is presented as a software application that is always available, anywhere in the world that offers an internet connection. Applications based on this philosophy are called SAAS (Software As A Service). JUNO has been designed as a multi-tenancy system, so capacity seamlessly matches demand through the addition of servers and without the need for any further alteration of applications software architecture.

(I advise you to double click en look this clip in HD on youtube)

2009-11-04T15:45:00.002+01:00

Without a doubt, the world of facility and property management is complex. JUNO 3.0 SaaS web application is based on the idea of total quality management (TQM) developed by Dr Edward W. Deming and his professional fraternity.

JUNO creates a complete and simple overview of your entire facility operations will help you to constantly improve processes, customer service and organizational structure; and thus achieve the best practice performance.

Learn how we help you to check on Service Level Agreements and to benchmark for the entire scope of facility services and facility and property management. The JUNO way will ensure an extremely efficient and controlled facility operation by providing relevant authorized information to all specified partners.

(I advise you to double click en look this clip in HD on youtube)

How the Facility Identification Protocol helps you to feel free as a facility or property manager

2009-11-04T15:37:00.002+01:00

It is our aim to enable your clients, staff, service field employees and contractors to experience greater freedom, thanks to your implementation of JUNO.

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Learn what we have designed for the new JUNO application: the Facility Identification Protocol that makes it possible to share all relevant information to all people involved in the field of facility and property management.

Of course you can only see what's for your eyes only!

(I advise you to double click en look this clip in HD on youtube)

Scenario's and explanations for facility and property managers using JUNO 3.0.

2009-11-04T15:16:00.009+01:00

As promised we decided to capture some scenario’s when real life demonstrated. You will find these scenario’s on my blog. It has become quit cool stuff. Of course we will add the next week much more information about the new version of JUNO.

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Learn what we have designed for the new JUNO application: the Service Plan module that makes 'Dynamic contracting' possible in the field of facility and property management:

(I advise you to double click en look this clip in HD on youtube)

We at JUNO think that Katharina Magdelena rocks.

I am very proud that the entire JUNO application is working with a beta version Language Selection Support (LSS). So now JUNO can be displayed in multiple languages.

And we established to capture field information with a easy to use and quit cheap NOKA nfc-cell phone running with JUNO mobile application.

Please check the blog and Please let us know if you have any questions or recommendations we are more than happy to help you and improve our service to you.

Best regards, Serge Janssen Daalen

JUNO's Mission, Sollutions and Filosophy

2009-10-25T15:21:00.009+01:00

Next you will find Volume 1 of the JUNO

DISCLAIMER: SERGE WORKED AT THE JUNO-PROJECT

The role of JUNO for Total Quality Management in Facilities Services

2009-10-15T21:52:00.005+02:00

Without a doubt the world of facility and property management is complex. JUNO | facility performance® is based on the idea of total quality management (TQM) developed by Dr. Edward W. Deming, and his quality circle.

A complete and simple overview of your entire facility operations will help property managers, facility contractors and facility managers constantly to improve processes, customer service and organizational structure to achieve the best practice performance.

JUNO is a resource base for quality management, workflow management, planning, long term maintenance, budgeting and performance reports for the entire scope of facility services and facility management. The JUNO-way will ensure an extremely efficient and controlled facility operation by unleashing relevant authorized information for all specified partners.

Highly controlled and efficient facility - and property management.

DISCLAIMER - Serge has worked on the JUNO project.

Introductie - Deming over kwaliteitsdenken

2009-10-15T21:41:00.002+02:00

Dr. W. Edwards Deming beschreef in één van zijn vele publicaties: "Leren is niet verplicht.....overleven ook niet". Inderdaad U bent vrij om te kiezen.

In deze uiteenzetting presenteren wij u geen economisch model maar een mentaliteit van leren, denken en actie. Uw grootsheid wordt bepaald door de erkenning van uw klanten, niet van uw vakbroeders hoe verleidelijk ook. Uw klant en niet het bedrijf zelf, bepaalt of een product of dienst voldoet aan de eisen.

Om aan de grootse verwachtingen van uw klanten (zoals bijvoorbeeld: patiënten, hun bezoekers, medewerkers, medisch specialisten, huisartsen, ambulancemedewerkers en andere 3de-lijns-zorgers) te voldoen zult u doorlopend een paar belangrijke stappen moeten maken. Een mentaliteit ontwikkelen dat uw omgeving doorlopend enthousiaster maakt om samen te werken aan kleine verbeteringen van de totale dienstverlening. Het is van essentieel belang dat u dit kunt doen met goede mensen. De juiste mensen hebt u nodig om succesvol te worden. Hebt u de juiste mensen? Zitten zij op de juiste plek? Hoe kom ik aan de juiste mensen op de juiste plek? Naar ons oordeel zijn dit belangrijke zaken die een voorwaarde vormen voor het succesvol hanteren van kwaliteitsmanagement-sytemen.

Met de juiste mensen op de juiste plek en de juiste discipline zal het stapje voor stapje gebeuren. U zult het vliegwiel eerst in beweging moeten brengen. Heel gericht energie steken om een enkele omwenteling te forceren. U zult er doorlopend tegen moeten duwen om het te laten draaien. Telkens een beetje harder. Telkens opnieuw nog een beetje harder, met uw hele team doorlopend de gerealiseerde grenzen overschrijdend. Op enig moment voelt u dat het gaat komen, maar u weet nooit precies wanneer....... dan opeens ………een doorbraak!

U wist al die tijd dat u die doorbraak zou realiseren. U heeft vele stappen gemaakt die ertoe hebben geleidt dat het hele verblijf van uw klanten door hen als rimpelloos en prettig wordt ervaren. Uw klanten zullen pas dan plotsklaps ervaren dat het geweldig is om bij u klant te zijn. Zij worden fan van het merk van uw organisatie. Zij ervaren uw gehele organisatie als een volledig geoliede machine. Het gebouw waarin zij komen zal voor hen overzichtelijk en eenvoudig ogen. Zij zullen nu doorlopend veiligheid (geborgenheid) en comfort ervaren. Ze zullen werkelijk gastvrij bejegend worden door al uw medewerkers en gedurende het hele verblijf informatie krijgen waar zij het meeste behoefte aan hebben. En als zij (deze ware ambassadeurs van van uw organisatie) de behoefte hebben, zullen zij geen enkele schroom voelen om een opmerking, suggestie of klacht te uiten. Ook zullen zij door u uitgedaagd worden om u te helpen om nog beter te worden, uw voorsprong nog verder uit te bouwen.

Uw werk zal een belangrijke bijdrage leveren aan herstel en welbevinden van uw belangrijkste klanten.