Incidents such as disturbances or complains that need to be registered and diagnosed or worked on, have an individual system workflow. Registered incidents are automatically redirected to the first-line department or contractor/sub-contractor. If they are not able to handle the incident, it can be forwarded to the second-line party with the click of a mouse.

All relevant parties are informed throughout the process, including the person who called to report the incident.

Learn how you can manage your Incidents in a very simple and controlled way with JUNO facility performance for facility and property management.

(I advise you to double click en look this clip in HD on youtube)